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We take great pride in shipping your orders accurately and promptly. Any incorrect shipment or shortages must be made known to shoptyphoon within 5 days of purchase. Exchanges can only be issued on defective aftermarket (non-OEM) accessory products returned.
All defective OEM accessory product/warranty issues must be taken to the manufacturer. Please contact us for details. Merchandise that is out of warranty, has been physically damaged, abused, misused or neglected, will be returned to the customer unprocessed.
All returns on non-defective merchandise returned after 5 days of will be subject to a 20% handling and restocking fee.
Refunds or Credit cannot be issued until shoptyphoon tests and inspects all merchandise prior to making a determination on disposition of the returned product.
All returns of non-defective merchandise must be in original packaging and complete to receive credit (any returns with defaced original packaging will be returned).
The customer is responsible for all freight charges on returns.
It is extremely important that detailed instructions regarding the symptoms and all problems are thoroughly explained in writing with the return.
shoptyphoon is not responsible for parts attached or unattached to the authorized products that are returned shoptyphoon, but not listed on the RMA request form.
All returns should be shipped via UPS, Airborne/DHL, FEDEX or Certified Mail in order to assure tracking capabilities. shoptyphoon assumes no responsibility for any return merchandise damaged or lost in transit. |
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